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QUESTIONS BEFORE YOU ORDER?
How long does shipping take?
How long does shipping take?
Orders are typically processed within 1-3 business days, then shipped with tracking so you can follow the delivery.
Do you offer free shipping?
Do you offer free shipping?
Shipping costs and any promotions are confirmed at checkout. Please check the total before paying.
What is your returns window?
What is your returns window?
Request an eligible return within 14 days of delivery. Items must be unworn and unused, with original tags and packaging. Check our Return & Refund Policy for exclusions and instructions.
Can I exchange my order?
Can I exchange my order?
Exchange eligibility and the process need confirmation for your order. Email returns@lyoracollective.com before sending anything back.
How do I track my order?
How do I track my order?
As soon as your order ships, you should receive a tracking email. If you do not see it, check your spam folder or contact support.
How do I know which size to choose?
How do I know which size to choose?
Exact measurements and fit advice need confirmation for the specific product. Contact support with the product name and your sizing question before ordering.
What payment methods do you accept?
What payment methods do you accept?
We support secure checkout with the payment methods shown at checkout, including common card and accelerated payment options where available.
How fast does support reply?
How fast does support reply?
We aim to reply as quickly as possible during business hours. If your question is about an order, include your order number to speed things up.



